YHA New Zealand is a leading name in hospitality and tourism. We are proud to be a values-based company committed to excellent customer service, sustainable practices and developing our employees. We operate hostels throughout New Zealand offering our guests more than just a bed and our employees more than just a job.
We have an exciting career opportunity available for a talented individual to fill the full time position of Assistant Manager. This position is a critical support and leadership role contributing to the overall management and day to day operation of our Queenstown hostels. You will be based at Queenstown Central and oversee the running of this hostel and report to the Area Manager who is based at the Lakefront hostel.
To be successful in this role you will display leadership qualities, interpersonal skills, sound decision making, problem solving capability, coaching and mentoring skills and you will be able to influence and engage others. The benefits of working for YHA are varied; great team environment, excellent leadership, learning and development opportunities and travel benefits within New Zealand.
The main duties comprise of customer service, team leadership, guest enquiries, reservations, and ensuring the smooth running of the hostel. You will need excellent communication skills, intermediate Microsoft office ability, financial management and administration skills along with experience selling travel products. Previous experience in a supervisory position and in the accommodation / tourism industry would be helpful.
Applicants must have a legal right to work in New Zealand and a minimum of 12 months on their work visa.
If you're itching to join the community of travel lovers, adventurers, customer services stars and go-getters, then apply now to join YHA New Zealand.